We want customers to feel confident when shopping with us. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.
- Return Eligibility
Customers may request a return within 30 days of receiving the product.
To be eligible for a return:
The item must be returned within 30 days of delivery.
The item should be unused or in a condition suitable for resale whenever reasonably possible.
The item should be returned with its original packaging and included accessories, if applicable.
Proof of purchase or order confirmation may be required.
- Non-Returnable Items
Returns may not be accepted for:
Products damaged through misuse or improper handling.
Items altered after delivery.
Products specifically identified as non-returnable where permitted by applicable law.
Nothing in this policy limits consumer rights provided by applicable law.
- Return Process
To initiate a return:
Contact our customer support team within 30 days of receiving your order.
Provide your order number and a brief description of the reason for the return.
Follow the return instructions provided by our support team.
Unauthorized returns may experience processing delays.
- Refunds
Once the returned item has been received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be issued to the original payment method used for the purchase.
Approved refunds are typically processed within 3 business days.
Please note that the time required for funds to appear in your account may vary depending on your bank, card issuer, or payment provider.
- Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with photographs and order details so that we can review the issue and provide appropriate assistance.
- Final Clearance Sale Notice
Due to continued operating losses, the business is currently conducting a final inventory clearance sale.
This clearance event does not affect customers’ rights under this Return & Refund Policy or any applicable consumer protection laws. Eligible return and refund requests will continue to be processed according to the terms stated above.